Privacy Policy

1. Introduction

RentDedo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our rental management platform and services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name, email address, phone number
• Property addresses and details
• Tenant information (with consent)
• Payment and billing information
• Government-issued identification (for verification)
• Bank account details (for rent collection)

2.2 Usage Data

We automatically collect:

• Device information and IP address
• Browser type and version
• Pages visited and time spent
• Click and interaction data
• Cookies and similar tracking technologies

3. How We Use Your Information

• Provide and maintain our services
• Process rent payments and transactions
• Send notifications and updates
• Improve and personalize user experience
• Analyze usage patterns and trends
• Prevent fraud and ensure security
• Comply with legal obligations
• Communicate about new features and offers

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Payment processors, cloud hosting, analytics providers
• Legal Authorities: When required by law or to protect rights
• Business Transfers: In case of merger, acquisition, or sale
• Tenants/Landlords: As necessary for rental transactions

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures including:

• 256-bit AES encryption for data at rest
• TLS/SSL encryption for data in transit
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Secure data centers in India (AWS Mumbai region)

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for:

• Legal compliance (tax records: 7 years)
• Dispute resolution
• Fraud prevention
• Backup and disaster recovery (30-90 days)

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete data
• Deletion: Request deletion of your data
• Portability: Receive your data in a structured format
• Restriction: Limit how we use your data
• Objection: Opt-out of certain data processing
• Withdrawal: Withdraw consent at any time

To exercise these rights, contact us at privacy@rentdedo.com

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. Types of cookies we use:

• Essential: Required for platform functionality
• Analytics: Help us understand usage patterns
• Functional: Remember your preferences
• Marketing: Deliver relevant advertisements (with consent)

9. Third-Party Services

Our platform integrates with third-party services including:

• Payment gateways (Razorpay, Stripe)
• Analytics (Google Analytics, Mixpanel)
• Communication (Twilio, MSG91)
• Cloud storage (AWS S3)

These services have their own privacy policies. We encourage you to review them.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from children.

11. International Data Transfers

Your data is primarily stored in India. If we transfer data internationally, we ensure appropriate safeguards are in place.

12. Changes to Privacy Policy

We may update this policy periodically. We'll notify you of significant changes via email or platform notification. Continued use constitutes acceptance of updated terms.

13. Contact Us

For privacy-related questions or to exercise your rights: